Clock not displaying when move wrist
When shaking wrist, clock doesn’t display. Versa lite, several years old.
Forum Posts
Battery level indicator on new app format
The new app does not show battery charge level. If it dies where?
Resolved! Versa Lite stuck on "Data not cleared, sync & try again"
I have done all the things of the internet which will help me and it's still like this help me please Moderator Edit: Clarified subject
Versa Lite keeps lighting up whenever I roll over in bed
My versa light keeps lighting up when I roll over in bed at night and the light is so bright and never used to do that. I used to turn it on if I tapped it or hit the side button help.Moderator Edit: Clarified subject
Sleep stages
I don’t feel like VersaLight is friendly for senior citizens who get up one to two times a night. It always breaks my skin in half and I get it Harris no sleep score when I feel like I have.
Versa Lite won't sync and download info
My Versa Lite won't sync and does not download the accumulated data. The message says "Data not cleared, sync and try again". I have tried to sync several times but no luck, any suggestions?
Visibility to AFib detection coverage per day
This may be a restatement of past queries/functionality requests, butI'm bring it up because I'm not current on recent developments.For the Fitbit firmware/app, it would be useful to have visibilityas to how many hours of the day a potential AFib eve...
versa lite battery died and wont recharge, won't come on even on charger
Today my Versa Lite battery died. I put it on the charger as usual (although it died unusually fast-it was at 20% 3 hours earlier and normally would have lasted throughout the day on that 20%) and 4 hours later took it off the charger and it wouldn't...
How do I change clock format on my Versa Lite?
How do I change the time on my versa lite from military time to standard time?Moderator Edit: Clarified subject
Resolved! Fitbit app is no longer showing the step and sleep tiles
After the latest update my FitBit app no longer shows my steps, just calories burned, and does not show my sleep log anymore. I have tried to edit the Home Screen and neither option is available anymore. I have restarted my phone and my FitBit. Steps...
Resolved! Versa Lite screen is fading
Versa lite will show display and then it will just fade away (almost like it’s a fizzing) then disappears! Tried charging but hasn’t helped, would appreciate any advise thank you!!Moderator Edit: Clarified subject
Resolved! Versa 2 stuck on message "Data not cleared, Sync & Tried again"
My Versa Lite is synching normally with the app, it uploads all my normal data when I sync it. The problem is with the screen of the device. It says 'Reset failed! Your data was not cleared. Please try again' I've tried all of the usual steps, dele...
Versa Lite won't charge and red light won't go off
Red light on back of watch wont go off, face wont move to different screens and power runs down within hours. Can't get to screen to reset on watch and doesn't work on app either. ????.?Moderator Edit: Clarified subject
Versa Lite won't sync and time is wrong
My watch is not syncing. I’ve turned it off and back on. It loses 3 minutes each time this is done. I’ve deleted the device from my Fitbit device. It aborts every time I try to set up new device. It is a versatile lite, I think. Moderator Edit: Cl...
Versa Lite won't respond to anything
I have a used Versa Lite, fully charged it and did a Factory Reset to remove the previous owner's information, and now it is completely dead---it doesn't even recognize the charger. I've watched the videos and tried all of the fixes and nothing work...
Versa Lite blank screen
My Fitbit screen went blank last night and presumed it was the battery. It's been charging overnight for 8hrs. Still not working. I've read holding down the button for 8 seconds resets it but nothing happening. Any ideas?Moderator Edit: Clarified sub...
Versa lite keeps getting "no GPS signal" when starting an exercise
Hi, I posted about this topic about 2 weeks ago, if even that. I can't find a similar topic so I thought I'd try again. I'm using a Samsung phone. It has been showing me my routes when I bike, now it kicks in about an hour into my ride giving a not...
Exercise options
Pickleball is not available as an option for exercise
My experience with Customer Service and Fitbit Warranty Polices
So the watch still loses time and I contacted fitbit n went through their diagnostics and I was advised I would get an email from them. I did. However because my original watch was faulty and they replaced due to being within warranty this watch the ...
Versa 2 button stopped working
I am unable to post on an existing topic, hence the creation of this one. I have tried cleaning the button's sides and it still won't respond and now my Versa 2 is stuck at the Spotify app. Any help would be greatly appreciated. Thanks.Moderator Edit...
Versa lite losing time
Hi guys my versa lite loses time through out the day. I make sure it has synced but the time won't update. It is still paired via Bluetooth. Any ideas?
Versa Lite won't track my heart rate anymore
Hi, a couple months ago I got my Versa Lite and everything was working fine I went to the skatepark and had a nasty Falkland cracked the screen still everything was working fine but a little while later the heart rate stopped tracking and was stuck a...
Versa Lite won't show the time when pressing the side button
How do I get my Versa Lite to display the timer again? I had to presence after the time was off and now it displays exercise type in stead of the timer when I press the button on the side. How do I get the timer back? Thanks.Moderator Edit: Clarifi...
Change clock face on versa lite
How can I access my versa lite gallery
Versa light won’t hold charge
Hi there,My Fitbit versa light won’t hold its charge. Basically it said low battery I put it on charge and came back an hour later and it still said 0% but charging. So I took it off charge and it immediately switched itself off. I left it for a whil...
Versa Lite won't connect to my phone anymore
I have a versa lite watch but the time is not up to date because I have not sync to my phone for a month.and then I sync it to my phone but still not working so I factory reset my watch, uninstalled the app ang reinstall again and make a new google a...
Find my phone feature on Versa Lite is not working as expected after upgrading my phone
I have a new phone. When I try the "find my phone app" from my versa lite, my phone now just gives a very low, short beep instead of the previous tone. Can this be changed?Moderator Edit: Clarified subject
Versa Lite stopped working after getting wet
Hello all, Hoping someone may have a different suggestion for me. We just spent a week at the lake and I forgot one day to take my fitbit versa lite off. I was never fully under water just got hit by it while sitting on the beach and my fit bit got ...
How to sign out of Google and sign in with Fitbit
My versalite was functioning perfectly till , this morning I signed into Google instead of Fitbit and since then it says no internet connect
Cancel a factory reset.
Hello, is there any way that you can cancel a factory reset on a fitbit versa lite. Tried to do what everyone say to do hold in the button for 15 seconds but every time I do that another screen come up saying data not cleared sync and try again. So I...
Versa Lite is unresponsive
I charged my watch last night as usual, but when I put it on this morning, nothing was working. No response to the power button, no syncing to my phone. The only thing that happens when I hold the power button is that the Quick Settings menu comes ...
Versa Lite heart rate LED stopped working
Hi, my versa lite infrared light has stopped working. It is stuck on red continuously and is not picking up HR. Are there any easy fixes? I've tried everything suggested in various other threads. TIA xModerator Edit: Clarified subject
Versa Lite - Not Syncing and Factory Resetting showing an Error
I performed a factory reset on my Fitbit Versa Lite as a potential solution to resolve syncing issues. I tried syncing the watch multiple times, despite following the recommended steps of restarting my phone, Fitbit application as well as watch. At t...
Versa Lite won't charge and is getting heat up
14 months after buying a Versa Lite, it stopped charging. Last night I docked the tracker on its cradle to charge it left it there for about 1 hour. When I went back to get it off the charger, I noticed it has overheated and got no charge all all. Di...
Heart rate labeled incorrectly as below zones post exercise
So I'm having issues after the update and at this point, I don't know if it's with my Versa Lite, my Alta HR, my app (Samsung S10), both or neither. I wear my Alta HR while doing my cardio (elliptical) and my Versa Lite the rest of the time. After th...
Versa is failure to synchronize
Inexplicable failure to synchronize for nearly a week, extremely frustrating. Makes the device nearly unusable; very reluctant to purchase anything further if support is so poor. Moderator edit: clarified subject
Notifications are not coming through my Versa Lite after upgrading my phone
My Versa Lite will sync calls but not texts to my new Samsung S23 Ultra. Can someone help please?Moderator Edit: Clarified subject
Versa Lite, Can't go to data screen on watch
I've restarted the watch 2X and it didn't fix this issue. When I slide up on the watch, to go to the Today screen, it immediately flashes back to the time Even if I quickly tap on the logo it immediately flips back. As stated, I did a restart a coup...
Unable to sync my Versa Lite
Tried everything to sync my versa lite can anyone give me tips on how I can do this Moderator edit: updated subject for clarity.
Resolved! Versa Lite won't sync
My versa lite stopped auto syncing. Today I am unable to sync it manually. So, I get no text or call notifications, no weather, etc. Basically it only tells time/date. Suggestions, please. DKModerator Edit: Clarified subject