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Versa Lite won't charge

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‎01-29-2024 04:07 - last edited on ‎01-29-2024 05:32 by Fitbit Moderator

‎01-29-2024 04:07 - last edited on ‎01-29-2024 05:32 by Fitbit Moderator

Hello, my Versa Lite won't charge up. I've had it nearly 3 years with no problems until today. Cleaned charger Dock and fitbit back but still no joy. Any ideas?

Moderator Edit: Clarified subject

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‎01-29-2024 05:35

‎01-29-2024 05:35

Hi there, @Mariebrentor. Welcome to the Fitbit Community Forums. It's sad to hear that your Versa Lite has stopped charging. Thanks for already trying to troubleshoot this issue, I will be glad to continue assisting you. 

In addition to the steps you've tried so far, please make sure you've also tried all tips and suggestions provided Why isn't my Fitbit device's battery charging? 

Maria | Community Moderator, Fitbit


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