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Versa 3 won't charge

‎06-12-2025 09:09 - last edited on ‎06-12-2025 10:39 by Fitbit Moderator

‎06-12-2025 09:09 - last edited on ‎06-12-2025 10:39 by Fitbit Moderator

Hi All,

My Fitbit versa 3 will not charge. The notification advised the watch is too cold. I've had it on my wrist all day so baffled how it's now cold?

Any help pls? Thank you 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎06-12-2025 17:18

‎06-12-2025 17:18

Welcome to the community forums @OverlookHotel27. 

Thank you for taking the time to share the details about your Versa 3 regarding this difficulty.

Please make sure to follow the steps listed in this help article: Why isn't my Fitbit device's battery charging?

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‎06-17-2025 15:37 - edited ‎06-17-2025 15:38

In response to ManuFitbit

‎06-17-2025 15:37 - edited ‎06-17-2025 15:38

Good evening.
I apologize if I enter the conversation but I have a similar problem.
I have a versa3 purchased 3 years ago that suddenly turned off a few days ago and has not given any more signs of life even though it was charged at 90% (this is reported in the history of the apple cell app). Put it on charge today the watch turned on first showing the logo and then the dial. The battery is zero. As soon as the display turns off the watch turns off. Removing and reconnecting the power behaves in the same way as previously reported.
what to do?
thanks everyone.

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