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Versa 3 battery issue

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‎04-01-2025 19:19

‎04-01-2025 19:19

I have done the update for the battery issue and find it isn't lasting more than a couple of days.

I see there is an offer for $80 recompense which is unsuitable but I want a refund on my Fitbit instead.

Do I just go to where I purchased it for the refund and state I have a battery issue?

 

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‎04-01-2025 21:51

‎04-01-2025 21:51

Hi @Jokond1 - if your watch is under warranty the store should help.

You may not succeed in getting the $50 refund from Google, others haven't.

Instead of recalling faulty watches Google issued a forced rush firmware update that can cause worse battery problems.

Author | ch, passion for improvement.

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‎04-05-2025 04:10

‎04-05-2025 04:10

Hi @Jokond1   Do you live in Australia?  I noticed that you wrote $80.  The "appeasement" is $80 AUD and is $50 USD.  If you live in Australia, please check with your local consumer protection laws.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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