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After the factory reset the Windows 10 app is incomplete

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‎12-20-2018 01:20 - edited ‎12-20-2018 02:02

‎12-20-2018 01:20 - edited ‎12-20-2018 02:02

After the factory reset, the Windows 10 app is incomplete.  Minutes? Floors? Steps per hours? Sleep? Heart?  What to do?

 

2018-12-20_100949.jpg

2018-12-20 10.06.52.jpg

Mobil app is complete.

 

It can not be here either:

2018-12-20_102125.jpgWhy?

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Accepted Solutions

‎12-20-2018 09:46 - edited ‎12-20-2018 10:29

In response to Laszlo52

‎12-20-2018 09:46 - edited ‎12-20-2018 10:29

Problem solved. Fitbit Connect Classic Mode On.

 

2018-12-20_184345.jpg2018-12-20_184416.jpg

 

This after: Fitbit Connect Classic Mode Off and everything is alright!

View best answer in original post

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3 REPLIES 3

‎12-20-2018 04:52

‎12-20-2018 04:52

Uninstall the app, reinstall it and log back in and restart your Versa several times. Let us know if that fixes it!

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎12-20-2018 05:36 - edited ‎12-20-2018 05:46

In response to NellyG

‎12-20-2018 05:36 - edited ‎12-20-2018 05:46

I've multiple restart Versat, I uninstalled the App, I installed it again and I went into my acount, but unfortunately, nothing changed.

 

2018-12-20_144514.jpg

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‎12-20-2018 09:46 - edited ‎12-20-2018 10:29

In response to Laszlo52

‎12-20-2018 09:46 - edited ‎12-20-2018 10:29

Problem solved. Fitbit Connect Classic Mode On.

 

2018-12-20_184345.jpg2018-12-20_184416.jpg

 

This after: Fitbit Connect Classic Mode Off and everything is alright!

Best Answer
0 Votes