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After updating, clock faces won't install

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‎12-08-2019 04:04 - last edited on ‎12-09-2019 14:37 by Fitbit Moderator

‎12-08-2019 04:04 - last edited on ‎12-09-2019 14:37 by Fitbit Moderator

Since the update,  clock faces will not install. 

 

Moderator edit: Updated subject for clarity 

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‎12-09-2019 15:37

‎12-09-2019 15:37

@Katr44 Welcome to the Community. Thanks for the details mentioned. 

 

It's pretty weird that since the last firmware version clock faces aren't installing. I would like you to confirm your Versa is syncing to your account, this might be the reason why your clock faces aren't installing. Could you let me know if you're receiving any error message that's not letting you install clock faces? 

 

Keep me posted. I'll be around if you need further assistance. 

 

 

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