Agenda app isn't syncing to my Versa 2

[coachala]

Good Afternoon. I have spent the entire day trying to get the Agenda app to work with my Versa2. I followed all instructions, I even begrudgingly did a factory reset.  My issue is the same many people have had. My Versa2 states No Events Today. 

I have seen this problem reported many times and no solutions. I have yet to see anyone say "That Worked"

So my question now is "Does the Agenda App work?" or "What calendar app are people using?"

I have an android LG Stylo4

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @coachala, it's nice to see you around the Community Forums. I'm sorry to hear that Agenda App isn't working to your Versa 2, I understand where your concern is coming from and how you must be feeling at this point. Thanks for your time and efforts in troubleshooting this issue prior to posting here, I'll be glad to help you.

Regarding your LG stylo4, please know Fitbit products are compatible with most devices that have the following operating systems: Apple iOS 12.2 or higher, Android OS 7.0 or higher, and Windows 10 version 1607.0 or higher. For the latest list of devices that support the Fitbit app for Android, see Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported and does not meet the require OS we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements.

With that being said, I'd like to confirm you've followed all the steps below to properly setup calendar events on your tracker:

1. In the Fitbit app on your phone, tap the Today tab > your profile picture > your device image > Apps.
2. Tap the gear icon next to Agenda. You may need to swipe up to find the app. You’ll see all calendars linked to the default calendar app on your phone.
3. Adjust the settings to choose which calendars to show on your device, the color for events linked to each calendar, and whether you want to see blocks of free time.
4. Sync your device to see today’s and tomorrow’s events from your calendars in the Agenda app .

To view events in the Agenda app:

1. Open the Agenda app on your device. You’ll see the events scheduled for today and tomorrow. Swipe up and down to scroll through the events.
2. Tap any event to see details.

Note that the Agenda app shows up to 40 total events over 2 days.

You must allow the Agenda app to access your calendar and run in the background. For more information about adjusting an app’s permissions, see How do I install and manage apps on my Fitbit device?

If your events don't appear, check the following settings:

• Location services must be turned on for the Fitbit app. For instructions, see How do I use GPS on my Fitbit device?
• Calendar access must be turned on for the Fitbit app:
  • On iPhones, open the Settings app on your phone > Fitbit > make sure Calendars is turned on.
  • On Android phones, open the Settings app on your phone > Apps > Fitbit > Permissions > Calendar > make sure the access is set to Allow.
  • On Windows 10 phones, open the Settings app on your phone > Privacy > Fitbit > make sure Calendar access is turned on.