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Android notifications while phone on silient - VERSA/IONIC

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Any android users having problems with phone being on silient and fitibit not allowing notifications to push.

 

I keep my phone on silient during the day and at bedtime. All of a sudden,  I'm getting this message

"Your phone ringer is not on. Incoming calls and app notifications will not be sent to your tracker while your phone is in silient mode. This is only happening since the latest update.

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9 REPLIES 9

This seems to be intentionally designed - Fitbit assumes that if you've muted your phone, you don't want notifications at all, including on your wrist.

 

I tend to keep my phone silenced at work to avoid vibration noises that could bother my coworkers, but I still want to receive the notifications on my wrist, so I wish they'd change this setting to allow users to decide.

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Exactly my issue. I'm going to return this if they don't figure a way to
fix this.

Mindy Presti ✌❤🐶
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Yep exact issue here. DND and Silent both prevent notifications on my Versa. I'm on a OnePlus 5.

 

Only way around it is to set it to loud then turn it on to Vibrate. Problem is then all notifications vibrate, and I'm not aware of a way to disable vibrate.

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I had the ionic before this and I worked fine until the last update. Which
means, this is a software issue and hopefully, they fix it quickly. The
guy I was working with had a galaxy s7 and noted the same issue.

Mindy Presti ✌❤🐶
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I've also got the same issue. Just because my phone is silent, it is not in a DND mode.

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I hope they fix it and quickly.

Mindy Presti ✌❤🐶
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My phone is on silent and I still got my notification for a text message.

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Are you on Android?

Mindy Presti ✌❤🐶
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Yes Galaxy S7 Edge
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