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App and watch different step count

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‎10-09-2018 14:47

‎10-09-2018 14:47

I am beginning to get very frustrated with my watch. The step count on my watch and app are 2 totally different numbers. I have tried everything. 

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1 REPLY 1

‎10-10-2018 03:20

‎10-10-2018 03:20

Is your watch syncing with the app OK?  If itnis not that will cause a difference as the app may not be caught up with the latest figures.  Restart your watch several times and uninstall the app, reinstall it and log back in. Sync your tracker and see if the step counts agree.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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