App doesnt sync

[jkeus]

Bought the fitbit versa 2 daya ago. First day worked perfectly. Second day, watch still works, but doesnt synchronise with app. Tried to reset phone and app, but didnt work. 

Now tha app also gives the notification that no internet connection is available. This isnt correct (i send this post via the same internet connection).

[SunsetRunner]

Is the device you are trying to sync to a supported device?

https://www.fitbit.com/devices 

[jkeus]

Yes it is.

update: i did a reset on the watch. Now it is possible agai to sync my watch with my device (iphone)