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Apps no longer working since update

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‎09-17-2019 12:09 - last edited on ‎09-26-2019 17:26 by

‎09-17-2019 12:09 - last edited on ‎09-26-2019 17:26 by

Since the latest update to 32.68.9.12, several of my favorite apps no longer work. You would think that Fitbit would provide beta test firmware to the app developers so that they could make needed changes before final public release. Not working is Kaledarju a great calendar app, Air Quality, Things (SmartThings) and Noted which lost all the stored data.

 

 

Moderator edit: subject for clarity

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‎09-26-2019 17:24

‎09-26-2019 17:24

Hi @Den_in_USA, it's nice to see you again in our Community Forums. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing that several of your favorite apps no longer work since the latest update. Thank you for providing the additional details. I totally understand how you are feeling and appreciate your feedback. Our team is always working on improving our devices and user experiences, and your comments are always welcome. I recommend following the troubleshooting steps from this help article: How do I set up and troubleshoot apps on my Fitbit device?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-26-2019 20:09 - edited ‎09-27-2019 08:57

In response to LiliyaFitbit

‎09-26-2019 20:09 - edited ‎09-27-2019 08:57

I guess, I was hoping that the developers would respond by saying that they were working on updates. For now, I found a replacement calendar developed by Arul N. What I don't understand is how it is possible that the popular app for Uber does not work for Fitbit.

 

Update: The Things SmartThings app is now working.

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