08-11-2025 10:03
08-11-2025 10:03
Battery icon periodically appears with a line though it. When I activate display, this icon appears at the top then slides up out of sight. I need to cancel that appearance. How to do that????
08-11-2025 12:44 - edited 08-11-2025 12:45
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08-11-2025 12:44 - edited 08-11-2025 12:45
Hi @trc9 If it is a white icon with a slash through it, then that indicator says your Versa 3 lost its Bluetooth connection with your phone. It is one of four Status Indicators. The other three are:
You can turn off these indicators, if you want. Open your Settings app on the Versa 3, tap on Display, then scroll to the bottom to Status Indicators. Toggle it off.
If you see this periodically, then your phone just might be out of range. If you see it when your phone is in range, then you might want to investigate. Some people find these very useful. The touch screen is very sensitive and you can accidentally make changes in your Quick Settings. The choice is yours. But it is all on or all off.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-11-2025 13:24
08-11-2025 13:24
08-11-2025 14:00
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-11-2025 14:00
@trc9 I'm very surprised that you are getting a critically low battery - the red battery with a slash - when you battery is still at 90%. Keep an eye on your battery performance.
It's nice to know that AI isn't going to replace this knowledgeable human any time soon. 😉
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
08-12-2025 08:09
08-12-2025 08:09
I finally figured this one out. The icon in question is not red. It is black and, I am sure, is a cell phone with a line through it. I turned the indicator back on and it does not show when I am near my cell phone. Mystery solved. Thanks again for the help.
Best Answer