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Battery is dead

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‎05-16-2020 11:15

‎05-16-2020 11:15

How do I get a new battery for my Versa? It won’t charge up.

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‎05-16-2020 14:16

‎05-16-2020 14:16

Hi @Help1988  the battery isn't replaceable on these devices. Have you tried the trouble shooting tips in this article? click to view. If that hasn't helped, support can see more on their end about your battery. Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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