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Bike, Versa only tracked 4.5 miles

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‎01-04-2019 20:25 - last edited on ‎10-19-2021 12:11 by Moderator Alum

‎01-04-2019 20:25 - last edited on ‎10-19-2021 12:11 by Moderator Alum

Today I rode 20 miles, and my Versa only tracked 4.5 miles. I scrolled to exercise and then to bike.I hit the start button,but only had 4.5 miles tracked when finished. Any help out there? Thanks,Kathy

 

 


Moderator edit: subject updated for clarity

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‎01-04-2019 20:53

‎01-04-2019 20:53

@Mogs2 Kathy, it seems to me like there are GPS issues. That would explain why only part of the route was tracked. Can you see a full map of the route in the Fitbit mobile app? Was your Versa displaying Connecting for GPS at any point of time during your ride? Finally, what is your phone model and OS?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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