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Bike

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‎02-07-2019 10:23

‎02-07-2019 10:23

Every time I have tried to use the Bike feature under exercise it doesn’t record mph or miles and just continues to say “connecting” 

Has anyone else run into this problem or know how to get it to calculate?

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‎02-07-2019 10:50

‎02-07-2019 10:50

Welcome to the community @KellyMc024 sorry to hear of your issue.

Do you have your phone with you while using the Bike Mode?

Does your Versa receive notifications? The connected GPS and Notifications is the same channel with most phones.

May I ask what type of phone you are having issues with.

 

One thing to try is to enable always connected, if your Fitbit app has this option under the versa settings.

One step that often held me on my Android phone is to do a restart of the phone. The tracker usually connects to GPS before the phone has completely per up.

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‎02-07-2019 12:10

In response to Rich_Laue

‎02-07-2019 12:10

Thank you, Rich! I did not have my phone with me this time (iPhone 7)

i will try your tips. Appreciate the help!

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