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Black Screen - no reply from fitbit support

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Hi,

im just wondering if anyone has successfully fixed their Fitbit after having a black screen?

I’ve tried recharging and resetting. Its just got the back light and vibration but I can’t see anything.

 

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3 REPLIES 3

I am having the same problem!

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my husband just had the same problem hold the button down till the screen flashes off and it should rest it 

 

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Thank you, I’ve tried that loads of times, it resets but still can’t see anything but the back light

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