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Black screen Versa

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‎01-18-2020 17:26 - last edited on ‎03-23-2023 12:18 by Moderator Alum

‎01-18-2020 17:26 - last edited on ‎03-23-2023 12:18 by Moderator Alum

Today while wearing my less than 3 month old Versa, it went completely black, even though I fully charged it lastnight. When I checked on my phone it is fully charged. What do I do? 😞

 

 

Moderator edit: subject updated for clarity

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‎01-18-2020 17:38

‎01-18-2020 17:38

Hi @Toni5 , restart your Versa three times in a row by pressing the left and right lower button together untill you see the Fitbit logo and release the buttons. If that does not solve your problem, contact Customer Support when your Versa is still under warranty. Regards kuzibri

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