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Black versa screen

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‎10-15-2018 06:51

‎10-15-2018 06:51

Updated my Versa on Friday with a full battery, and it was working fine all day Sarurday. On Sunday I noticed the screen face was blank, so I figured it was a dead battery. Nope, after being on the charger all night, the screen is still blank. The lights in the back work for HR, alarms work, notifications work, but I can't see any stats. Help, please

 

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‎10-16-2018 09:56

‎10-16-2018 09:56

@MrsFernandez24 Welcome! It's nice to have you on board! Sorry to hear that your Versa screen isn't working. Try cleaning the contacts then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this restart your device and see how it behaves.

 

Let me know how it goes!

Alvaro | Community Moderator

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