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Blank Screen Versa

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‎06-11-2019 06:56 - last edited on ‎10-20-2021 12:01 by Moderator Alum

‎06-11-2019 06:56 - last edited on ‎10-20-2021 12:01 by Moderator Alum

My Fitbit Versa screen is black and I can not view anything. However it is still syncing to my phone. I have tried to reset it by by pressing the two buttons on the side and it hasn’t reset yet? Please help

 

 


Moderator edit: subject updated for clarity

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‎06-11-2019 07:48

‎06-11-2019 07:48

Same with my problems yesterday, I had tried many times restart but finally I give out, it still can not work. Today I make a call to them than they ask me send back to them , they will replace for me since my one still under warranty, hopefully can get it soon 

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