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My versa says unclock with your phone, how do I do it

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Hello @Fenclare11

Never heard of that term, was thinking more of Sync with your phone. 

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ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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Perhaps Unlock with your phone?

 

This is what Fitbit says

 

HOW DO I UNLOCK MY FITBIT WATCH WITH MY PHONE?

If you enter an incorrect PIN code 10 times, you're prompted to unlock your Fitbit watch with your paired phone.
 

User-added image


To unlock your watch with your phone:

  1. From the Fitbit app dashboard, tap or click the Account icon (User-added image) > your device image. 
  2. Tap or click Device Lock.
  3. Find the option to reset your PIN code. 

Note that after you reset your PIN code, you must add your cards to Fitbit Pay as if you were setting it up for the first time.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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@NellyG@Fenclare11

 

Bingo

 Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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Thanks, sorted it my granddaughter decided to press and mess whilst I had the watch on, I didn’t realise it would lock 😱flap over lol

Sent from my iPhone
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Thank you, my granddaughter was messing with my watch whilst I was wearing it, and me not thinking this would happen...... I was like oh no what do I do now 😱 but thanks 🙏 all sorted now 

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