Bluetooth Connection Keeps Dropping

[DKJAX]

I did a factory reset earlier this week to solve some other recent issues I was having (appears to have worked, so far), but since then the Bluetooth connection keeps dropping.  I open my iPhone 6S settings and it sees the Versa, but it is not connected.  I connect and it connects immediately. Notifications are turned on under settings in the Versa.  I never had to worry about dropping the Bluetooth connection before the factory reset.

[NellyG]

Hi @DKJAX  Try restarting the Versa several times and see if that improves things 

Restart your tracker

[DKJAX]

Nelly, 

Happy Friday and thank you for your suggestion.  I have tried powering it off several times.  In fact, my Fitbit now powers itself off and restarts on its own.  I have become totally frustrated with factory resets and powering it off and on.  My Fitbit worked fine from December until about a week ago and I never had to do a thing but charge it every 3 days or so.  I did not buy this watch to constantly do work arounds.  Sorry to unload on you on this reply but I am disappointed this expensive watch lasted less than 6 months.  Back to my Timex.   

[DKJAX]

Nelly,  Thanks for checking in.  Turning it off and on doe not work.  I just received my replacement Fitbit Versa that I will be setting up this evening.  

[NellyG]

Glad you got it sorted (and hope the replacement works well!) @DKJAX 

[DKJAX]

So far so good. Heart rate is tracking, activity minutes are tracking and Bluetooth is staying connected. I will see if the sleep monitoring starts working again tonight. The Fitbit company stands behind their product! I’m very happy about that.

Sent from my iPhone