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Bluetooth won’t connect

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I got a beats Bluetooth and it won’t connect to Versa. Help! Very frustrated 

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@Sarahbl2002 did you pair the beats with other device before Versa? If yes, you need to reset the buds and put them in the pairing mode according to the manufacturer instructions. For more information on how to connect Bluetooth device to your Versa, check this help article.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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Yes, it paired with iPad with no problem. Thanks, I will try your suggestion!

Sent from my iPad
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@Sarahbl2002 Good luck!👍🏻

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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Thanks!

Sent from my iPad
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