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Broken fitbit

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‎01-11-2019 18:56

‎01-11-2019 18:56

My Fitbit has been permanently stuck with an x on it and it says "data not cleared sync and try again" for two weeks. I have tried every thing posted in the forums about this issue. Please help. 

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‎01-11-2019 20:59

‎01-11-2019 20:59

Do the restart 3 times in a row. Doesn't help contact support

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Contact
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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