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‎06-29-2020 11:10 - last edited on ‎06-29-2020 23:02 by Fitbit Moderator

‎06-29-2020 11:10 - last edited on ‎06-29-2020 23:02 by Fitbit Moderator

My button doesn’t do anything anymore, which means I can’t get my screen to light up. Suggestions?

 

Moderator Edit: Clarified subject

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‎06-29-2020 23:02

‎06-29-2020 23:02

Hi @ACollins17, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know if you can still press the button of your device or it feels like it's stuck? I recommend you to try turning your device off following the steps that are specified on: How do I turn off my Fitbit device?  and let me know if the issue persists. 

 

Looking forward to your reply. 

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