06-29-2020
11:10
- last edited on
06-29-2020
23:02
by
RicardoFitbit
06-29-2020
11:10
- last edited on
06-29-2020
23:02
by
RicardoFitbit
My button doesn’t do anything anymore, which means I can’t get my screen to light up. Suggestions?
Moderator Edit: Clarified subject
06-29-2020 23:02
06-29-2020 23:02
Hi @ACollins17, welcome to the Community Forums!
Thanks for bringing this to our attention. To better assist you with this, can you please let me know if you can still press the button of your device or it feels like it's stuck? I recommend you to try turning your device off following the steps that are specified on: How do I turn off my Fitbit device? and let me know if the issue persists.
Looking forward to your reply.