help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buttons not working on watch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-04-2019 04:38

‎04-04-2019 04:38

Hi

can anyone help please

my buttons on my versa have stopped working!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-04-2019 05:10

‎04-04-2019 05:10

Hi, go to the settings on your Versa by swiping form right to left on your dispaly, press it, scroll down to Device info and then to shutdown and press it. Repeat this procedure 4-5 times and see whether it solves your problem.  If not, contact Customer Support.

Best Answer
0 Votes