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Calories readings are very low

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‎01-21-2019 15:54 - last edited on ‎01-22-2019 16:30 by Fitbit Moderator

‎01-21-2019 15:54 - last edited on ‎01-22-2019 16:30 by Fitbit Moderator

I don't feel like my calories are being calculated correctly.  From past experience with different devices and comparing with others doing the same activity,  it's very low. Any thoughts or suggestions? This is the main reason i bought this watch

 

Moderator edit: updated subject for clarity

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‎01-22-2019 16:28

‎01-22-2019 16:28

@Tallt Welcome to the Fitbit Community.

 

I'm sorry to hear that your calories burned don't seem to be calculated correctly. I would recommend making sure that your personal information is accurate on your Fitbit profile. Perform a restart to your Fitbit Versa by following these steps.

 

Please download the most recent version of the Fitbit app.

 

Hope this helps. Please let me know how it goes.

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