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Can I turn off the double tap screen wake feature?

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‎01-09-2022 22:56 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

‎01-09-2022 22:56 - last edited on ‎12-18-2022 20:37 by Fitbit Moderator

Is there any way to turn off the double tap to wake feature?

 

It's really annoying to have the screen turning on because it's in contact with latex wrist seals while kayaking.

 

R.

 

Moderator Edit: Clarified subject

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‎01-10-2022 05:42 - edited ‎11-20-2023 15:28

‎01-10-2022 05:42 - edited ‎11-20-2023 15:28

Hi there, @TrickyDee. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post. I understand how annoying this can be. 

Please note there's no way to turn off the double take screen wake feature. It will work either if you have the screen wake in manual or automatic. 

Thanks for your suggestion tough. We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers.

Thanks for your feedback and for participating in our community!
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-10-2022 05:42 - edited ‎11-20-2023 15:28

‎01-10-2022 05:42 - edited ‎11-20-2023 15:28

Hi there, @TrickyDee. Thanks for stopping by in the Community Forums. Thanks for the details provided in your post. I understand how annoying this can be. 

Please note there's no way to turn off the double take screen wake feature. It will work either if you have the screen wake in manual or automatic. 

Thanks for your suggestion tough. We're constantly striving to improve Fitbit products and services, and we appreciate all of the input we receive from our customers.

Thanks for your feedback and for participating in our community!
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎08-14-2022 21:56

In response to MarreFitbit

‎08-14-2022 21:56

It is insane that people have been complaining about this for years and years and yet it hasn't been fixed. It would clearly be a simple fix to add that feature to sleep mode but apparently Fitbit doesn't actually care about its customers. I'm so tired of trying to get my baby to sleep in a dark room and my watch wakes up every time just from patting his back. I'm considering getting something else because of this one ridiculous feature. 

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