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Can not setup Versa

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‎04-18-2018 04:09

‎04-18-2018 04:09

First time setup to wifi setting and stop, then stop after show four digits. I try it on 2 windows phone (Lumia 950 and Alcatel 4S), windows tablet with windows 10 and android tablet - nothing, after versa show four digits in next step progress stop.

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‎04-18-2018 05:47

‎04-18-2018 05:47

I also struggled to get Versa set up.  No documentation on how to set it up if you already have a Fitbit and want to upgrade.   On my android phone, I had to go to Settings>Apps>FitBit and stop the app.  Then I had to go to the GooglePlay store and download an updated version of the app.   After that, I was able to sync with my new Versa.  The process took about an hour. 

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‎04-18-2018 05:58

In response to SunsetRunner

‎04-18-2018 05:58

Also try uninstall and install app still nothing.

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