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No steps tracked

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I have been up and going this morning. I have tracked Zero! steps. I have shut down and restarted my versa several times. I have done everything short of a factory reset.

 

This is absolutely obnoxious.

 

 

Moderator edit: subject updated for clarity

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Hi there @MegBrackman. I hear your frustration. You’ve done some good trouble shooting. Other than verifying your set up regarding handedness and which wrist has the Versa, I can only suggest you contact Support or return it to the place where you purchased it and ask for a replacement. It should still be under warranty. 

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