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Can't find any SpO2 clock faces for my Versa 2

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From “Fitbit News” post from Nov 23 2020:

 

With this new software release, we’ve expanded our SpO2 clock face assortment, so you can customize your clock face with a variety of new options to match your style and still receive the SpO2 stats on-wrist. The clock faces are available for Fitbit Sense, Versa family, and Ionic smartwatches (note that you’ll need Fitbit Premium to track SpO2 trends in your Health Metrics dashboard).”

 

Whatever happened with this? I’ve never seen any new SpO2 watch faces for my Versa 2 (part of the Versa family mentioned above). The picture showed several old Fitbit faces with an SpO2 reading where the heart rate or steps would show. Like it is just another stat that shows up as you tap through. Any word on why this hasn’t happened yet after being announced 2 months ago? Thanks

 

 

Moderator Edit: Clarified subject

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Hi there @JonDavidL! Thanks for sharing the details about your concern with your Versa 2, I understand where you're coming from. 

To install an SpO2 clock face:

  1. With your Fitbit device nearby, in the Fitbit app, tap the Today tab> your profile picture > your device image.
  2. Tap Clock Faces > All Clocks.
  3. Find the SpO2 clock face category. You might have to swipe up to find it. Tap View All to see the complete list of available clock faces. Note the ones you see are the only ones available at this time for your Versa 2.
  4. Tap the clock face you want to install > Select > Install.


The SpO2 clock faces are only available in certain countries at this time. If you don’t see them in the Clock Face Gallery, the feature isn’t available in your region.

If you have trouble adding an SpO2 clock face to your Fitbit device, make sure you update your watch to run the latest version of Fitbit OS. For instructions, see How do I update my Fitbit device?

Maria | Community Moderator, Fitbit


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Hi there @JonDavidL! Thanks for sharing the details about your concern with your Versa 2, I understand where you're coming from. 

To install an SpO2 clock face:

  1. With your Fitbit device nearby, in the Fitbit app, tap the Today tab> your profile picture > your device image.
  2. Tap Clock Faces > All Clocks.
  3. Find the SpO2 clock face category. You might have to swipe up to find it. Tap View All to see the complete list of available clock faces. Note the ones you see are the only ones available at this time for your Versa 2.
  4. Tap the clock face you want to install > Select > Install.


The SpO2 clock faces are only available in certain countries at this time. If you don’t see them in the Clock Face Gallery, the feature isn’t available in your region.

If you have trouble adding an SpO2 clock face to your Fitbit device, make sure you update your watch to run the latest version of Fitbit OS. For instructions, see How do I update my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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