help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't pair my Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-07-2022 08:13 - last edited on ‎04-07-2022 08:53 by Fitbit Moderator

‎04-07-2022 08:13 - last edited on ‎04-07-2022 08:53 by Fitbit Moderator

Trying to reset time on my watch ( Versa2) but it will only go as fas as to put in the 4 digit code and it want finish 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-07-2022 08:55 - edited ‎07-17-2023 04:13

‎04-07-2022 08:55 - edited ‎07-17-2023 04:13

Hi there, @ATtb8hNXtA. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As per the description of your post, it seems like your Versa 2 is no longer paired to your Fitbit account. That would explain why it's asking you to enter the 4-digit code and not being able to reset the time. For troubleshooting steps, see Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎04-07-2022 08:55 - edited ‎07-17-2023 04:13

‎04-07-2022 08:55 - edited ‎07-17-2023 04:13

Hi there, @ATtb8hNXtA. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

As per the description of your post, it seems like your Versa 2 is no longer paired to your Fitbit account. That would explain why it's asking you to enter the 4-digit code and not being able to reset the time. For troubleshooting steps, see Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes