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Can't setup my Versa

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‎06-10-2018 12:38 - last edited on ‎06-11-2018 08:31 by Moderator Alum

‎06-10-2018 12:38 - last edited on ‎06-11-2018 08:31 by Moderator Alum

I disconnected my Charge 2 but don't know how to setup the Versa to my computer?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎06-10-2018 13:21

‎06-10-2018 13:21

You didn't need to disconnect your Charge 2. To add your Versa to your account, go to the App Dashboard and click on the Account Icon at the upper right and then "Set up a Device" at the left and follow directions.

Best Answer

‎06-11-2018 08:32 - last edited on ‎06-02-2025 09:52 by Fitbit Moderator

‎06-11-2018 08:32 - last edited on ‎06-02-2025 09:52 by Fitbit Moderator

It's great to see you around @Peppermango and @SunsetRunner thanks for stopping by.

I would like to know if you keep having issues setting up your Versa? Have the instructions provided by our friend worked? For more information you can check the help article How do I set up my Fitbit device?.

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎06-11-2018 09:55

In response to AlejandraFitbit

‎06-11-2018 09:55

I am having difficulty setting up my Versa. I have downloaded the app, but my phone will not connect to my Versa. I tried for 2 hours last night before giving up - decided I would try again this morning. I'm still  not having any luck. Please help! 🙂 

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