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Can't setup my Versa

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‎09-14-2018 05:38 - last edited on ‎09-16-2018 08:22 by Moderator Alum

‎09-14-2018 05:38 - last edited on ‎09-16-2018 08:22 by Moderator Alum

My phone has been saying connecting for 35 mins. I got the number and put it in and that's that. I don't know if this is right or whether its not syncing, can anyone tell me please what should happen when setting up?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-14-2018 06:32

‎09-14-2018 06:32

It should donit pretry quickly if its going to do it. What phone are you using?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-14-2018 09:25

In response to NellyG

‎09-14-2018 09:25

Hi .. all ok now thanks .... it appears it had set up but my phone just was going around and around.  I turned the phone off and hey presto the versa was set up

Best Answer

‎09-16-2018 08:23

In response to ruthiec2709

‎09-16-2018 08:23

It's great to see you around @ruthiec2709 and @NellyG thanks for stopping by.

 

I am glad to hear that you get to paired your Versa, if there is anything else we can do for you, do not hesitate to post it.

 

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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