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@Fergie55 We will need more information. Is your Versa already linked to your Fitbit account? Has it worked before (synced)? Are you getting any error messages? What can you see on Versa's screen?
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A warm welcome to the Community @Fergie55 and @Marrrmaduke thanks for the input.
I would like to know if you keep having issues pairing your watch? If so, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.
Let me know the outcome. 
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