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Can't setup my Versa

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‎11-15-2018 18:09 - last edited on ‎11-16-2018 06:42 by Moderator Alum

‎11-15-2018 18:09 - last edited on ‎11-16-2018 06:42 by Moderator Alum

Cannot pair my Fitbit to my iPhone X, what am I doing wrong?

 

 

Moderator edit: subject for clarity

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‎11-15-2018 18:46

‎11-15-2018 18:46

@Fergie55 We will need more information. Is your Versa already linked to your Fitbit account? Has it worked before (synced)? Are you getting any error messages? What can you see on Versa's screen?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎11-16-2018 06:44 - last edited on ‎10-17-2025 08:48 by Fitbit Moderator

‎11-16-2018 06:44 - last edited on ‎10-17-2025 08:48 by Fitbit Moderator

A warm welcome to the Community @Fergie55 and @Marrrmaduke thanks for the input.

I would like to know if you keep having issues pairing your watch? If so, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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