Can't update apps on my Versa 2

[User-unknown]

I bought a second hand Versa 2 for $20, set it up no worries and it kept getting this message in photo 

 I contacted Fitbit support on Twitter and they suggested a few steps to take which none fixed it, so was getting this message constantly. I noticed there was an update to my iPhone iOS 17.2 so installed that and since then the message has stopped, it’s been all good for 4 days now. So more than likely the iOS 17.1 was not agreeing with Fitbit App. Just want to add the Fitbit is awesome now that it’s working properly, I’m wearing more than my Apple Watch.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @User-unknown. Thanks for stopping by in the Fitbit Community Forums and sharing the details about the issue with your Versa 2. I understand how you must be feeling. 

In addition to the steps you've done so far, please try the following in the order listed:

• Unpair your Fitbit device from your phone's Bluetooth and Fitbit app.
• Unpair other Bluetooth devices that you may also have paired to your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off other Bluetooth connections when not in use. This can help to prevent connectivity issues or Bluetooth interference.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth on your phone.
• Plug it into the charging cable and open the Fitbit app.
• Set up your Fitbit device.
• If there is no connection, restart your Fitbit device.
• Once your Fitbit device is paired and syncing, please proceed to set up your other Bluetooth devices to your phone again. 

With the steps above, what I want you to do is to pair your Fitbit device first to your phone's Bluetooth settings before any other Bluetooth device is connected to your phone. 

Let me know if you keep getting the same message after trying the above.