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Can’t update

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‎02-06-2020 09:55 - last edited on ‎02-10-2020 14:46 by

‎02-06-2020 09:55 - last edited on ‎02-10-2020 14:46 by

Keep looking for Wi-fi, Wi-fi is fine as watch is already connected to it, as is my phone and iPad 

 

 

Moderator edit: subject for clarity

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‎02-10-2020 14:45

‎02-10-2020 14:45

Welcome to the Fitbit Community, @Alison70. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your watch keeps looking for Wi-Fi and you can't do an update. Upon checking with our Support team, I was told that you have already contacted them regarding this issue and that they were able to help you. Thank you for your time and efforts.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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