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Cannot pair Versa 2 with IPad Air 3

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‎03-07-2021 06:02 - last edited on ‎05-03-2023 05:20 by Fitbit Moderator

‎03-07-2021 06:02 - last edited on ‎05-03-2023 05:20 by Fitbit Moderator

Cannot pair Versa 2 with IPad Air 3 running 14.4 . I have deleted everything, tried turning off you name . Rebooted Versa. Works on iPhone just not iPad. 

 

Moderator Edit: Clarified Subject 

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3 REPLIES 3

‎03-07-2021 08:24

‎03-07-2021 08:24

Hi @Marishka60 - your iPad is definitely on the right iOS version to be compatible. And you are trying to pair to the Fitbit app on your iPad, right? Since you are already paired to your iPhone, it should be a simple matter of logging in to your existing Fitbit account on your iPad. You should not have to re-pair it. I just tested this on my iPad. Please let us know if this works for you. You may want to delete the app, then reinstall it to get to this screen:

FC217A86-540D-451E-AA2C-C166403EC258.jpeg

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‎03-07-2021 09:15

In response to SunsetRunner

‎03-07-2021 09:15

I still cannot I deleted and still cannot driving me nuts

Sent from my iPad
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‎03-07-2021 09:46

In response to Marishka60

‎03-07-2021 09:46

Hmmmm, @Marishka60 . Taking a different approach, when on my iPad, I access my Fitbit data using Safari to navigate to Fitbit.com. I prefer this since the app is designed for a smaller screen and everything shows up pretty small in it. 

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