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Cant upload a profile photo to my Fitbit account

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‎11-12-2018 05:49 - last edited on ‎11-13-2018 07:56 by Fitbit Moderator

‎11-12-2018 05:49 - last edited on ‎11-13-2018 07:56 by Fitbit Moderator

Fitbit doesn’t allow me to upload a profile photo 

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎11-12-2018 06:13

‎11-12-2018 06:13

There's an ongoing problem with profile pictures that fitbit are working on. Keep an eye on the following thread which has their latest updates:

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Unable-to-upload-a-profile-or-cover-photo-to-Fi...

Best Answer

‎11-13-2018 07:55

In response to SteveH

‎11-13-2018 07:55

@Ariu Welcome to our Fitbit Community! I'm sorry about the issue you've experienced when trying to upload your profile photo. My friend @SteveH is right, our team is actively working and expect to have this issue fixed soon. I appreciate your patience and understanding with this.

 

Let @SteveH and me know if you have more questions! Smiley Happy

JuanJo | Community Moderator

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