Hello. Hoping someone can give me some help with switching my Fitbit account to Google please as I’m going round in circles.
First time I got the message to switch on the Fitbit app I clicked to move account and got the message that I had a child account linked to mine (years old - no longer in use) which had to be moved first. So I did this, but now I can’t move my actual account as it says that Google account is already in use. I’ve tried to delete the child account but it says I have to pass it to the parent (I AM the parent!). So basically if I log into the Fitbit app I can see my own data, if I log in through google I can’t because it just takes me to this no longer used child’s Fitbit which it won’t let me delete.
any advise would be much appreciated. Thank you.
Moderator edit: updated subject for clarity
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