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Change In Logon Settings

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‎12-31-2022 07:25 - last edited on ‎01-01-2023 16:15 by Moderator Alum

‎12-31-2022 07:25 - last edited on ‎01-01-2023 16:15 by Moderator Alum

The past two days every time I go to log in food or water I have to relog in.  I just put in my breakfast and five minutes later go to add water and I have to find my home so it can send me the code to log in again.  Even checking keep me logged in, it does not.  To be honest I have had to put this code in at least 10 times within a two hour period.  it is getting ridiculous.  Can you stop it ?

 

Moderator Edit: Clarified subject

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‎01-01-2023 16:19

‎01-01-2023 16:19

Hi there @cak, it's great to have you in the Community.

 

I understand how you feel about this situation. I'd recommend you follow these steps to restart your device.

 

Also you can check this article, How do I change or reset my Fitbit password?.

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‎02-07-2023 05:51

‎02-07-2023 05:51

Does anybody know what's going on with fitbit?  I've been on it for years without any issues now I can't even enter my food without going around in circles being asked to logon with no success!  I've rebooted my computer but nothing seems to be working!  HELP!

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