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Changing Versa Band

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‎07-12-2022 19:02

‎07-12-2022 19:02

I have never been able to change the band of my Versa watch with any of the bands I bought from Fitbit or Amazon.  Will this problem be fixed by Fitbit?   Or am I stuck with never being able to change the band on my Versa?  

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‎07-12-2022 19:08

‎07-12-2022 19:08

Hi @msouthw931  here are the directions for the Versa - click. See if that helps you. Are the bands authentic Fitbit ones? Some third party bands just aren't the same. Have you gotten with support to ask them? These are the community forums and we're users of the devices.

Stepping in the U.S.A. since September 2013. Android 14

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‎07-12-2022 19:15

In response to Odyssey13

‎07-12-2022 19:15

Hi.  Thank you for the information.  I have contacted support and received no support.  I have looked at videos and other comments from wearers with the same problem.  I like my watch.  But I hate I wasted money on bands I can’t use.  The bands are authentic.  I bought them either directly from the Fitbit website or Amazon, a Fitbit seller, specific for Versa. 

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‎07-13-2022 07:55

In response to msouthw931

‎07-13-2022 07:55

Thanks for getting back to us and for your feedback @msouthw931.

 

We don't want to create frustration in our customers. We are always looking to improve and appreciate all your feedback. Our team has already provided you with the requested information.

 

Thank you for your interaction and for the heads up @Odyssey13.

 

Keep on visiting the forums.

Andrea | Community Moderator, Fitbitp>

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