Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Clock error & apps will not load

Replies are disabled for this topic. Start a new one or visit our Help Center.

Hello, 

 

For the last 2 weeks I've gotten a clock error message regardless of which clock face I use. None of my apps will load on the watch. When I reset the fitbit versa everything goes back to normal for about 1 minute and then I get the clock error OR I will not get the clock error but in both instances I cannot load any apps e.g. timer, alarm, pandora, starbucks, etc. 

 

Also, I get notification that there is an update available and I have attempted several times to update the track via wifi and bluetooth. I've tried 3 different wifi networks (work, home, friend's home) and it cannot detect wifi or if it connects through bluetooth it cancels out after about 1/2 way through downloading. Every since this update popped up and I tried to update the fitbit versa I have gotten the clock error and app problems. I've tried to reset it several times and I'm at a loss. Any help is much appreciated. 

Best Answer
0 Votes
1 REPLY 1

What phone ate you using? It may be related to an only partially compatible phone.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer