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Clock face won't load Versa

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‎09-20-2019 12:06 - last edited on ‎06-29-2022 11:08 by Moderator Alum

‎09-20-2019 12:06 - last edited on ‎06-29-2022 11:08 by Moderator Alum

I keep getting the same message as I try to download a new clock face. No matter which one I use, my watch keeps saying to go back to the Fitbit app and choose another one. As a result my Fitbit watch is not telling me the time and that was one of the reasons to get a Fitbit watch.  

 

 


Moderator edit: subject updated for clarity

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‎09-20-2019 12:11

‎09-20-2019 12:11

Have you tried any clock face 'by Fitbit'?  These are usually the most reliable ones.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-20-2019 12:50

In response to JohnnyRow

‎09-20-2019 12:50

I've tried those too. The app on my phone says: can't install, try again later. My watch tells me to return to the app store and try another one. Thank you for your reply!

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