Clockface Not Working

[Hollyah122]

Clock Error - The face of my Fitbit is not responding, I am unable to update or sync.  I’m extremely disappointed, I’ve had this device for less than 7 months.  I have been a loyal Fitbit user for years and this seems to happen with every device/model I purchase. Which is at 4 different devices over the years.  Every time there is an update, the model I have becomes obsolete, even if purchased less than a year ago and covered under warranty.  This is a terrible business model and I would expect better.  It’s time to find a new fitness tracker as I’ve been continuously disappointed with Fitbit. 

holly 

[WendyB]

It more than likely the clock face you are choosing. Try another

[MinisOnTheEdge]

Mine stopped working completely on 10/27 and still keeps track but no screen at all. It was perfectly fine before the 26th. On the 26th, it started fading in and out and went completely black. It only updates in the app. I’ve tried EVERYTHING that’s posted and this screen isn’t coming back 😞  This happens every time they come out with a new tracker it seems.