05-29-2019
18:17
- last edited on
05-30-2019
06:42
by
MarcoGFitbit
05-29-2019
18:17
- last edited on
05-30-2019
06:42
by
MarcoGFitbit
Please add Samsung Galaxy S10+ to the options of syncing with Fitbit Versa. Just bought one and got it all setup only to find out that it won't sync to my phone, one of the reasons I bought it. If anyone knows some kind of way to get them sync otherwise please share.
Moderator Edit: Clarified Subject.
05-30-2019 06:44
05-30-2019 06:44
Hello @Wasexcited thanks for joining the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your request with us. Please note that many Android phones, like the Samsung Galaxy S10+ have all the hardware requirements to be a supported device but are currently not on our list of supported devices. This means that we have not tested it for compatibility and added it to the list yet. For the time being, we don't have an specific date or time-frame of when is going they will be listed as compatible.
While these devices has all the specifications to be compatible and are currently working with the Fitbit app, it's possible to come across some issues along the way. I appreciate your understanding while we work to improve this experience. In the meantime, please let us know the troubleshooting steps you've tried, in case you have, so we can check this further.
if there's anything else I can do for you, please feel free to reply.
12-07-2019 20:58
12-07-2019 20:58
I'm taking mine back to I saved
Up for the Samsung 10+ AMD the Fitbit Versa 2 not compatible