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Continually receiving notification for location services access

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‎06-03-2020 00:16

‎06-03-2020 00:16

Hi,

 

Every time I open my FitBit app, I get the following notification:

"Access to location and Bluetooth sharing".

It's asking me to allow Fitbit access to my location at all times.

I do not want this and with my Charge 2 I never had this issue so I know that Fitbit can do its work without having access to my location at all times.

Bluetooth access is set to on and access to location is set to off.

I can click on "No, thanks" on the notification, but it will still show the notification EVERY time I open the app.

It's really annoying and totally not user-friendly.

I've tried to follow some suggestions that I read in this community to fix the problem, but the notification keeps coming back.

 

Please, is there a way to turn this useless notification off and make the app a pleasure to use again?

 

Thanks,

Sofie. 

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‎07-14-2020 10:12

‎07-14-2020 10:12

I recently upgraded to a "Inspire HR" and I do not want to use location services (I know where I am). Every time I open the app (sometimes twice) I get this message. I have re-downloaded the app and it sill comes up. I have been happily using a fitbit for over 6 years and am ready to abandon the entire project if this cannot be fixed. Every thread that I read on this subject (at best) acknowledges the issue and gives no useful way to fix it.

 

Please help!

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