02-01-2022
20:11
- last edited on
12-18-2022
20:31
by
MatthewFitbit
02-01-2022
20:11
- last edited on
12-18-2022
20:31
by
MatthewFitbit
I have been noticing that every morning when I wake up, Fitbit counts about 65-75 steps when I have not done any activity. Or could it be when I'm restless and moving around in bed, it counts as a step.
Moderator edit: subject updated for clarity
02-09-2022
09:40
- last edited on
11-13-2024
05:29
by
MarreFitbit
02-09-2022
09:40
- last edited on
11-13-2024
05:29
by
MarreFitbit
Hi, thank yo for all the details that you've shared about this inconvenience with your Versa 3 watch, @Sferns.
There are a few reasons why this could happen. If you're sleeping close to something that could emit a certain vibration, like a window, a fan or other type of machine. While it's not possible to delete the steps that have been synced, you can log a non-step-based activity such as driving to override those steps. I'd also recommend you to restart your Charge 4 to refresh its performance and monitor its behavior in the next days.
If you haven't done so already, please complete a restart procedure and let me know if you continue to experience the same behavior afterwards. In addition, let me know if you also have MobileTrack setup in the Fitbit app. MobileTrack is a feature that records basic stats such as steps using your phone's sensors if you don't have a Fitbit device available.
Hope this helps, I'll be around.