05-03-2020 14:18 - last edited on 05-04-2020 18:25 by LiliyaFitbit
05-03-2020 14:18 - last edited on 05-04-2020 18:25 by LiliyaFitbit
I have an issue with my Fitbit Versa. There is what seems to be a 'dead zone' around the right half of the screen. The zone is really iffy on when it works. It doesn't work in some apps and when I'm scrolling through screens, but other times it works fine. Can you help me?
Moderator edit: subject for clarity
05-04-2020 18:25
05-04-2020 18:25
Welcome to the Fitbit Community, @DivideByZero.
I am sorry to hear about the issue you're experiencing with your Fitbit Versa screen. Thanks for trying to resolve this and I am here to help. I appreciate the additional details and recommend doing the following:
Keep me posted on the outcome. I'll be around if you have any additional questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.