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Deezer content needs confirming every 15 days

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‎08-07-2018 01:12 - last edited on ‎08-08-2018 10:17 by Moderator Alum

‎08-07-2018 01:12 - last edited on ‎08-08-2018 10:17 by Moderator Alum

Deezer offline content needs confirming every 15 days and takes four hours or more each time... it seems to download the whole playlist again every time... am I doing it wrong?

 

Please help.

 

 

Moderator edit: subject for clarity

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‎08-08-2018 10:23

‎08-08-2018 10:23

It's great to see you around @Beinglucid1.

 

Could you please be more specific about the issue you are experiencing? Is it directly with the Deezer app, are you seeing a message on the Fitbit app or the Versa? A screenshot would be great.

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎08-08-2018 12:47

In response to AlejandraFitbit

‎08-08-2018 12:47

I have a Premium Deezer account which I use with the Versa. Every 15 days when I play Deezer on the Versa it says I need to connect to wifi to confirm my content. At that point I can't use Deezer again until the Versa is in the charger and connected to Wifi. So I take it to work to use the wifi and it always takes about four hours because it seems to download the whole playlist all over again... and can't be stopped midway or the content won't be there.

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