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Delete Fitbit and Fitbit coach data

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‎02-05-2019 05:41

‎02-05-2019 05:41

I recently had major surgery and would like to delete all of my Fitbit and Fitbit coach data so I can start anew. There is no way that I can do the current excercises at the current level and would like to track my progress as of now. I don’t care about past data. 

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‎02-06-2019 21:43

‎02-06-2019 21:43

@Jah13 I'm sorry to hear about your health issues. As far as I know you cannot mass-delete data. You can delete Fitbit account though. You can create a new Fitbit account and link your Fitbit tracker with it. If you have a Fitbit Coach subscription, you will need to transfer it to a new account as well. I'm afraid you need to reach out to Customer Support to guide you here. Good luck on your road to recovery.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎02-06-2019 21:43

‎02-06-2019 21:43

@Jah13 I'm sorry to hear about your health issues. As far as I know you cannot mass-delete data. You can delete Fitbit account though. You can create a new Fitbit account and link your Fitbit tracker with it. If you have a Fitbit Coach subscription, you will need to transfer it to a new account as well. I'm afraid you need to reach out to Customer Support to guide you here. Good luck on your road to recovery.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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